Warranty Registration

Thank you for your purchase. Please complete the below form in order to register your printer warranty.

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Warranty

Printers supplied via this website or one of our authorized distributors are supplied with a 12 month warranty from the date of delivery. If purchased directly from Photocentric after 1st October 2020, we will register your warranty for you; otherwise, please register your warranty via our website here or ask your distributor to do this for you. If goods are faulty on arrival, you have 30 days from receipt of goods to notify us (but please try to do this as soon as possible) and receive a refund or replacement. In this case, Photocentric will send you a GRN (Goods Return Note) and courier labels to be printed and attached in a visible location on the outside packaging. If, during the first 12 months of ownership, you perceive a problem with any part of the printer that is not a consumable, please contact us in writing at support@photocentricusa.com with as much information as possible, including photos/video with your order number or printer number. We will ask questions and you will assist us in diagnosing any issues with your product. We will send replacement parts and instructions for repair, or decide to bring the printer in for repair at Photocentric or one of our distributors, as deemed necessary. The Warranty does not cover any damage or fault caused by misuse, neglect, accident, improper storage or repair or any other reason that is not attributable to Photocentric. Photocentric is not responsible for damage arising from failure to follow instructions relating to use of printers or other products.

 

DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
Except as explicitly provided in these Terms, we do not guarantee, represent or warrant that your use of our products will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the product will be accurate or reliable.

Photocentric believes that its products work as intended, but you should not use any Photocentric product in any situations where health or safety might be at risk. In addition, Photocentric makes no representations regarding the fitness of Photocentric’s hardware or software provided, for the design or construction of parts or components that may be subject to additional regulation in your jurisdiction, such as toys, weapons, or medical devices. In particular, Photocentric does not sell any product or service intended or approved for use in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment, or prevention of disease, in man or other animals. In no event shall Photocentric be liable for any death or bodily injury that you suffer, or that you cause to any third party, in connection with your use of Photocentric products for such purposes. Further, Photocentric products should not be used by untrained or underage users. Photocentric disclaims any express or implied warranty of fitness for such usage.

You expressly agree that your use of, or inability to use, the Products is at your sole risk. The products and services delivered to you are (except to the extent otherwise expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

 

ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN TIME TO THE TERM OF THIS LIMITED WARRANTY. NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE EXPIRATION OF THE LIMITED WARRANTY PERIOD. SOME STATES OR COUNTRIES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THIS LIMITATION MAY NOT APPLY TO YOU.

 

No Photocentric reseller, agent, or employee is authorized to make any modification, extension, or addition to this warranty. If any term is held to be illegal or unenforceable, the legality or enforceability of the remaining terms shall not be affected or impaired.

 

EXCEPT AS PROVIDED IN THIS WARRANTY AND TO THE EXTENT PERMITTED BY LAW, PHOTOCENTRIC IS NOT RESPONSIBLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION OR ANY OTHER REASON, OR UNDER ANY OTHER LEGAL THEORY, INCLUDING BUT NOT LIMITED TO LOSS OF USE; LOSS OF REVENUE; LOSS OF ACTUAL OR ANTICIPATED PROFITS (INCLUDING LOSS OF PROFITS ON CONTRACTS); LOSS OF THE USE OF MONEY; LOSS OF ANTICIPATED SAVINGS; LOSS OF BUSINESS; LOSS OF OPPORTUNITY; LOSS OF GOODWILL; LOSS OF REPUTATION; LOSS OF, DAMAGE TO OR CORRUPTION OF DATA; OR ANY INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE HOWSOEVER CAUSED, INCLUDING THE REPLACEMENT OF EQUIPMENT AND PROPERTY, ANY COSTS OF RECOVERING, PROGRAMMING, OR REPRODUCING ANY PROGRAM OR DATA STORED OR USED WITH PHOTOCENTRIC PRODUCTS AND ANY FAILURE TO MAINTAIN THE CONFIDENTIALITY OF DATA STORED ON THE PRODUCT.